Learning Outcomes
Gain insights into the psychology of negotiations
Leverage the Harvard Principles, for empathetic negotiations
Understanding the ‘Rules of the Game’
Non-verbal cues, micro-expressions and the SOLER framework
Workplace Scenario I: “The Interview“
Workplace II: “Work From Home“
Workplace Scenario III: “An Ethical Dilemma“
Skills to become a win-win negotiator
Typical mistakes to avoid
Q&A
